Privacy Policy

At Royal Feel Lifestyle, we recognize that your privacy is a fundamental right. We are fully committed to protecting the confidentiality and security of the personal information you entrust to us when accessing our digital platforms or engaging in transactions.

In order to provide our services effectively, we may collect and process the following categories of personal data:

• Full legal name
• Primary email address
• Active phone number (Note: You are solely responsible for ensuring the accuracy of the phone number provided; incorrect numbers may result in missed communications or delivery issues for which we hold no liability.)
• Complete shipping and delivery address
• Billing address and financial transaction metadata
• Historical order and fulfillment records

The data we collect is utilized strictly within the scope of our business operations for the following express purposes:

• Transactional ExecutionFacilitating secure order processing, payment authorization, and product fulfillment.
• Customer Support OperationsProviding responsive assistance, resolving disputes, and responding to direct inquiries.
• Platform IntegrityMaintaining authenticated user accounts and preserving accurate order histories.

We unequivocally do not sell, trade, or otherwise commercially exploit your personally identifiable information.

Data sharing is restricted solely to authorized, trusted third-party service providers acting on our behalf for the explicit purpose of transactional execution—specifically, our verified payment gateway partner Cashfree Payments for secure financial processing, and authorized logistics/shipping partners. These entities are bound by confidentiality obligations.

We retain personal data only for the duration necessary to fulfill the operational purposes outlined herein, or as mandated by statutory legal and tax compliance requirements.

Users retain the absolute right to request the permanent deletion of their account and all associated personal data from our active systems. Such requests must be submitted via WhatsApp or phone call to our compliance team at +91 94605 04007.